Information & project enquiries
Privacy & drawings.
How this website and your chosen contact channels handle information.
Last updated: 18 October 2026
Who to contact
This website is operated for Chengdu Xinheng Chuangxing Technology Co., Ltd., Building B4-2, Xinhe Industrial Park, No. 589 Gangtong North 3rd Road, Pidu District, Chengdu, Sichuan, China 610000. For privacy or document-handling questions, contact jackyang@xhcxtech.com.
Browsing this website
The current website provides company and machining information with direct email and WhatsApp links. Its pages do not contain advertising pixels, analytics scripts or a customer account system. The website itself does not use tracking cookies or store drawings in a website database.
Our hosting and network providers may process technical request information, such as IP addresses, browser information and request times, to deliver the website, maintain service and protect against abuse. Their applicable service policies also govern that processing.
When you contact us
When you choose to email or message us, you provide information through that service. This may include your name, company, email address, telephone number, drawings, project specifications and correspondence. Email and WhatsApp providers process information under their own policies. You may use email if you prefer not to use WhatsApp.
We use enquiry information to communicate with you, review manufacturing requirements, prepare quotations and, where agreed, administer orders. Relevant staff and service providers may handle information for these purposes. Commercial records may need to be retained for contractual, accounting or other applicable obligations. Enquiry information is retained according to the continuing business need, agreed confidentiality arrangements and applicable record-keeping requirements.
Confidential drawings
Before sending confidential or restricted information, contact us to agree any NDA, permitted use, access and retention requirements. The public website does not provide a drawing-upload endpoint. Drawings you choose to send are handled through the agreed communication channel and project arrangements.
Location and your choices
Our business is based in China. Contacting our team may involve information being accessed in China and processed by the providers used for email, messaging and hosting. Ask us about any required transfer or handling arrangements before sending information subject to specific restrictions.
You may contact us to request access to, correction of or deletion of information you have provided, or to raise a privacy concern. Requests are considered in light of applicable requirements and any legitimate record-keeping obligations. You may also contact your local data protection authority where applicable.
Changes
This notice will be reviewed when the website’s contact or data-handling features change. Any future enquiry form, file-upload service or analytics feature requires an updated notice reflecting its actual operation.